Frequently Asked Questions

Our FAQ section offers clear and compassionate answers to your most frequently asked dental questions. Whether you're preparing for a visit or seeking guidance on treatment options, we're here to help you feel informed, comfortable, and confident in your oral health care.

  • How do I schedule my appointment?

    Please visit our practice locations page to schedule online or call your local practice to schedule an appointment.

  • Do you take walk-in appointments?

    Please call or schedule online ahead of time before coming in to a Broad Smiles practice.

  • Do you take insurance?

    Yes, we accept most major insurance carriers. Please call us to verify your insurance coverage.

  • What type of financial support or payment plans do you offer?

    We partner with CareCredit to offer convenient monthly financing plans tailored to your budget. We also offer our in-house dental savings plan, which helps cover important preventative care and offers additional discounts on our services.

  • How early should I bring my child to their appointment?

    Please plan to arrive 10 to 15 minutes before the scheduled time.

  • How do I transfer dental records?

    Please reach out if you need help transferring your child’s records to another practice. We’re happy to assist.

  • How long do appointments take?

    There isn’t a set time limit for appointments—it will depend on the type of care your child receives and their specific needs.

Broad Smiles Pediatric Dentistry & Orthodontics – Lynnfield, MA

6 Kimball Lane, Suite 140, Lynnfield MA 01940
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Hours

School Year
Monday: 9:00am - 5:00pm
Tuesday-Thursday: 8:00am - 5:00pm
Select Fridays: 8:00am - 2:00pm
Select Saturdays: 8:00am - 1:00pm

Summer
Monday: 8:00am - 4:00pm
Tuesday-Thursday: 7:30am - 4:00pm
Select Fridays: 7:30am - 1:00pm

Broad Smiles Pediatric Dentistry- Salem, MA

600 Loring Avenue
Salem, MA 01970
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Hours

School Year
Monday: 8:00am - 4:30pm
Tuesday: 8:00am - 4:30pm
Wednesday: 8:00am - 4:30pm
Thursday: 8:00am - 4:30pm

Summer
Monday-Thursday: 7:30am - 4:00pm

Broad Smiles Pediatric Dentistry & Orthodontics – Lynn, MA

77 Broad Street
Lynn, MA 01902
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Hours

School Year
Monday: 9:00am - 5:00pm
Tuesday: 8:00am - 5:00pm
Wednesday: 8:00am - 5:00pm
Thursday: 8:00am - 5:00pm
Friday: 8:00am - 2:00pm

Summer
Monday-Thursday: 7:30am - 4:00pm